While Managed IT Services remain at the core of our business model, we’re bringing back break/fix (also known as ad-hoc or on-demand support) to better serve businesses that may not have an IT services agreement in place.

For many years, IT Service Providers have moved away from a break/fix model as we recognized the benefit of proactive support instead of waiting for problems to occur.  While we still believe Managed IT Services provides the greatest level of efficiency and security, there are those businesses for whom Managed Services may not be a fit for various reasons, and these businesses are being shut out of the prompt, quality IT support they need.

Where do these businesses turn when they have IT support needs or system outages? The few remaining resources available to these businesses are either those who work full-time elsewhere and provide support as a "side gig", leading to slow response times and possible lack of proper business insurance, or less-experienced providers who aren't knowledgeable in business-level systems.

Quality, prompt and experienced support should be available to ALL businesses, and Atech is ready to meet those needs.  Whether you’re facing a system outage, need urgent troubleshooting, or just want help with a one-time project — we can help.

✅ 24/7 Availability
✅ Remote and On-Site Support
✅ No Ongoing Commitment Required

We are making it easier than ever to get expert IT help when you need it — fast.  We do not require you to sign a service agreement with us in order to receive service.  What's the catch? After we've got you back up and running again, give us a few moments of your time, at no cost or obligation, to discuss how Managed IT Services may benefit you business.  That's it!

If you need IT assistance, anytime, nationwide, you can reach us by submitting an email to support@atechbusiness.com with your contact information and a description of your current tech needs, or by calling us at 877-678-0155 and selecting option 8 at the main menu.

Want to learn more?  Schedule a no-obligation consultation through our website here.

Why Partner with Atech?

We specialize in Next-Generation Managed Services, implementing and maintaining layered security solutions tailored to your unique business needs. With our expertise, you can focus on growing your business while we ensure your systems remain secure and efficient.  When you think business technology, think Atech